Reference

What You Agree to When You Use md4

These terms set out the rules for your md4 account — how it works, what we expect from you, and what you can expect from us.

Account-bound termsbKash, Nagad, Rocket coveredEligible regions onlyUpdates notified to your account

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How These Terms Govern Your Account

md4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of md4 is subject to the version of these terms active at the time you log in. We may update them, and when we do, we'll notify you through your registered account or by posting a visible notice on the platform. Continued use after

1
an update means you accept the revised terms. These terms apply to all account activity — deposits through bKash, Nagad, or Rocket; withdrawals to your registered wallet; participation in any game room or sports market; and any contact with our support team. They do not override
2
any applicable laws in your region, and your eligibility to use md4 depends on local law where you are located. We reserve the right to suspend or close an account that breaches these terms. That includes providing false registration details, attempting to manipulate account balances, or
3
using payment methods that don't belong to you. If your account is suspended, any pending wallet balance linked to a verified bKash or Nagad number will be reviewed under our standard withdrawal process before a final decision is made.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you want to flag a concern about how they apply to your account, our support team handles terms-related queries directly. You can reach us through the channels below — responses cover account standing, policy questions, and wallet verification steps.

Live Chat Available from your account dashboard. Mention your registered bKash or Nagad number for faster account lookup on terms queries.

Email Support Send your query to our support address listed in your account settings. Include your account ID and the specific clause you're asking about.

Account Help Centre The Help Centre in your account panel holds a searchable copy of these terms alongside wallet and access FAQs.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account Under These Terms

Account security is built into how these terms work in practice. Every bKash, Nagad, and Rocket transaction is matched against your registered wallet details before it clears. We keep account logs for as long as required under our data retention policy, and you can request a summary of your activity through the account settings panel.

Wallet Verification

We match every deposit and withdrawal to the wallet registered on your account. Mismatched payments are held and you're notified before any action is taken.

Account Data Retention

We retain your account records for the period required by our internal policy. You can request a copy of your data by contacting support from your registered account.

Security on Access

Login is protected by OTP verification sent to your registered mobile number. If you lose access, our support team walks you through the recovery steps.

Term Change Notices

When these terms change, we post a notice in your account and send an alert to your registered contact. You decide whether to continue after reviewing the update.

Common Questions About md4 Terms

These are the questions we get most often about how our terms apply to real account situations — from wallet use to account access and what happens if something goes wrong.

Yes. Every deposit made through bKash, Nagad, or Rocket is covered by these terms. The wallet you use must be registered in your own name and linked to your md4 account.

We'll notify you via your account dashboard or registered contact. If you keep using the platform after the update goes live, that counts as acceptance of the revised version.

Yes, if there's a breach — such as using another person's wallet or providing false registration details. We'll contact you before a final decision and review any wallet balance you hold.

Log in, go to account settings, and submit a data request through the Help Centre. Our support team will handle it and respond to your registered contact details.

The same terms apply across the platform, but your eligibility to use md4 depends on local law in your region. Access is only available where local law permits it.

Reach our support team through live chat or email — both are accessible from your account panel. Mention your account ID and the specific issue so we can look it up directly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree to When You Use md4

Reach Us About These Terms

How We Protect Your Account Under These Terms

Wallet Verification

Account Data Retention

Security on Access

Term Change Notices

Common Questions About md4 Terms

01 Do these terms apply to deposits made through bKash or Nagad?

02 What happens if md4 updates its terms and conditions?

03 Can my account be closed under these terms?

04 How do I request a copy of my account data?

05 Are these terms different depending on where I am in Bangladesh?

06 Who do I contact if I disagree with how a term has been applied to my account?

Terms & Conditions

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